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Tuesday, 20 March 2007 07:38 |
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And now it is all coming together!
What a change our Training Production Group has gone through since we really started to incorporate Configuration Management, based as closely as I can possibly contrive, on CMII methodology. As I keep stressing, our Learning Content Management System (LCMS) lends itself to many aspects of CMII methodology, in that each learning object, down to component parts of a lesson slide, allow unique identifiers for all components. Creator and Owners can easily be identified on the LCMS and, in my eyes the most important Config Management tool, each learning object can be locked down and only opened by myself, as the Config Management specialist, as part of our Change Process. I have successfully managed to incorporate a Fast Track process into our Change Process, which is copied directly from the CMII courseware and strongly believe that we are now getting very close to total compliance with CMII methodology.
Other measures that we have incorporated as part of our Configuration Management process include such things as only I can lock and unlock a learning object, of any level from module down to individual slide, so that the object can be changed. I also act as the conduit for all data transmission, in and out of our training centre, including all e-mails to and from our customers. Naturally this ensures that I can check e-mails for quality, etc. It also obviously provides tracking of all correspondence.
This all results in our company being able to demonstrate that in amongst all the things that we hold up as Best Practice is the fact that we employ rigid and robust Configuration Management of our Training Products.
As I said at the start, "And now it is all coming together!"
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